Course Category: 
Practice Management & Compliance

Dental insurance management is not easy. It is a large part of your revenue cycle but seems to take up the most amount of financial focus. We can work together in this webinar to ensure that you and your team know the basics of documentation and coding. Your software’s settings and fee schedule management will also be discussed. Estimating patient portions shouldn’t be so difficult!

Attendees can expect:

• – Introduction to basic coding including explanation of the most common procedures encountered in a dental office
• – Tips to obtain reimbursement including best practices for documentation
• – Workflow solutions so you can be efficient and accurate
• – A Q&A session at the end

This Virtual Learning Series is offered in two parts and in a live webinar format. Part 1 is a recommended prerequisite for Part 2 but is not a requirement. Attendees are able to choose to participate in both parts or only one a la carte depending on their current level of experience with dental insurance. This course will not be recorded and posted for on-demand viewing. It will only be available live during the scheduled date and time. Connect Members receive complimentary tuition to this course.

Sponsored by:

The role of the insurance manager has expanded to include participation strategy and regulatory awareness. It sounds scary but we’ll break this down to manageable portions. Federal and state laws have impact on your practice no matter your participation status. This session will teach you how to use insurance-related reports to increase profitability. Conversations about insurance will also be shared so that you will be better prepared for patient concerns.

Attendees can expect:

• – Patient conversations for common insurance scenarios
• – A schedule of essential reports and why they matter
• – An overview of federal and state laws and their impact on a practice
• – A Q&A session at the end

This Virtual Learning Series is offered in two parts and in a live webinar format. Part 1 is a recommended prerequisite for Part 2 but is not a requirement. Attendees are able to choose to participate in both parts or only one a la carte depending on their current level of experience with dental insurance. This course will not be recorded and posted for on-demand viewing. It will only be available live during the scheduled date and time. Connect Members receive complimentary tuition to this course.

Sponsored by:

Does the thought of understanding PPO relationships make you break out in a sweat? Are you a new dentist thinking about opening on your own or maybe you are a dentist nearing the end of his career and looking at transition options?  Unfortunately, dentists frequently sign insurance agreements without discussion and fail to realize the impact of their decisions. Either they don’t realize rates are negotiable or they’re afraid of the negotiation process.

Join Dr. Jennifer Bell for this one-hour session and find out where you can turn for help in solving the PPO puzzle. You’ll discover an easy how-to guide on navigating this process on your own whether you elect to manage it on your own or hire services to help. This course will teach participants to understand, negotiate and improve relationships with PPO networks, no matter the stage of their careers. Many dentists are not aware that companies exist to help navigate the PPO world and determine if they should become or continue to remain in network. Discuss services that are available and how they may meet individual need

Learning Objectives:

• – Provide new dentists a better understanding of available services for credentialing, selecting possible networks to join, and contract negotiation.
• – Help existing practitioners understand services available.
• – Teach retiring practitioners how to position their practices for sale and how to work with younger buyers who may be considering in-network status.

This course will be recorded and posted for on-demand viewing for a limited time. Connect Members receive complimentary tuition to this course.

This course is offered in a virtual, live webinar format. Participants must attend the live course during the scheduled date and time. This course is not going to be recorded or shared for On-Demand viewing. Seats are limited.
Tuition is priced per person, not per office. Connect Members receive 50% off tuition which will be automatically applied at check out. 

OSHA requires an annual retraining session for all employees. This course will help fulfill these requirements and will update participants on the latest from OSHA, including the Globally Harmonized System (GHS) for Hazard Communication and the Bloodborne Disease Pathogens Standard. In addition, the course will cover the Centers for Disease Control and Prevention Infection Control Guidelines for Dentistry and will review best practices for infection control during the COVID-19 pandemic period.

Other topics covered include Subparts of the OSH Act that apply to dentistry including:

• – Means of egress
• – Ionizing radiation
• – Electrical safety
• – Fire safety and first aid
• – Hazardous materials
• – Ventilation
• – Recordkeeping

Information will also be provided on how to react to an OSHA inspection of your office and how to assign tasks to key staff members so that they can assist you in achieving compliance.

This course is offered in a virtual, live webinar format. Participants must attend the live course during the scheduled date and time. This course is not going to be recorded or shared for on-demand viewing. Seats are limited. 
Tuition is priced per person, not per office. Connect Members receive 50% off tuition which will be automatically applied at check out.

This course is for all members of the dental team and is designed to educate participants on the requirements for HIPAA compliance in their facilities. Included will be the following:

• – Review components of the Privacy Standard
• – Review responsibilities under the Security Standard
• – Define Protected Health Information (PHI) and how to safeguard it
• – Understand required hardware/software components
• – Review the assignment of responsibilities
• – Understand required forms and documentation
• – Understand how to conduct a risk assessment
• – Review business associate responsibilities
• – Understand security risks and how to mitigate them
• – Define a security breach and know when/how it must be reported
• – Be aware of steps to take in the event of a HIPAA inspection
• – Understand your options if you receive a HIPAA citation and fine

In addition, attendees will learn about the use of consent forms, authorization forms and business associate agreements.

This course is offered in a virtual, live webinar format. Participants must attend the live course during the scheduled date and time. This course is not going to be recorded or shared for on-demand viewing. Seats are limited.
Tuition is priced per person, not per office. Connect Members receive 50% off tuition which will automatically be applied at checkout. 

This course is designed to educate dentists and dental hygienists on current principles and techniques for the management of pain. Topics covered include:

• – Definition of pain
• – Types of pain
• – Physiology of pain
• – Oral facial pain disorders
• – Drugs used to manage pain
• – Pain management techniques
• – Local anesthetics
• – Trigger point injections
• – Oral appliances
• – Non-traditional techniques
• – Opioid awareness and the opioid crisis
• – Post-operative pain strategies
• – Tools to control fear and anxiety
• – Ergonomics
• – New products to manage pain and sensitivity

This course was created to meet the state requirements for Pain Management & Opioid Awareness training for license renewal.

This course is offered in a virtual, live webinar format. Participants must attend the live course during the scheduled date and time. This course is not going to be recorded or shared for on-demand viewing. Seats are limited.
Tuition is priced per person, not per office. Connect Members receive 50% off tuition which will be automatically applied at check out. 

Sexual harassment has become a prominent topic of discussion. It is found in all industries with the healthcare industry being no exception. All healthcare professionals should understand how to identify and react to workplace sexual harassment.

Following the training, attendees will be able to:

• – Define and recognize sexual harassment
• – Understand how to address abusive and unlawful harassment/conduct in the workplace
• – Recognize various legal remedies available for victims of harassment
• – Establish strategies for prevention and response to harassment
• – Identify policies and documentation required for compliance
• – Understand their role in preventing sexual harassment and that of their supervisors

This course was created to meet the state requirements for Sexual Harassment training for license renewal.

This course is offered in a virtual, live webinar format. Participants must attend the live course during the scheduled date and time. This course is not going to be recorded or shared for on-demand viewing. Seats are limited.
Tuition is priced per person, not per office. Connect Members receive 50% off tuition which will be automatically applied at check out.

It is estimated that 2.5 million individuals become victims of human trafficking a year. This required course educates all dental team members on how to identify and support patients that are victims of human trafficking.

Course Objectives:

• – Recognize the different kinds of human trafficking and the warning signs
• – Establish techniques for the screening and identification of human trafficking
• – Identify resources for health care personnel to report trafficking and provide support to suspected victims

This course was created to meet the requirements by the state of Michigan for Human Trafficking training for license renewal.