Course Category – Practice Management
Build A Better Insurance System: Part 1

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Speaker
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Teresa Duncan MS
With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of Moving Your Patients to Yes: Easy Insurance Conversations as well as a contributing author to the ADA’s annual CDT Companion Guides. Her podcast “Nobody Told Me That!” provides regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management.
Dental insurance management is not easy. It is a large part of your revenue cycle but seems to take up the most amount of financial focus. We can work together in this webinar to ensure that you and your team know the basics of documentation and coding. Your software’s settings and fee schedule management will also be discussed. Estimating patient portions shouldn’t be so difficult!
Attendees can expect:
- – Introduction to basic coding including explanation of the most common procedures encountered in a dental office
- – Tips to obtain reimbursement including best practices for documentation
- – Workflow solutions so you can be efficient and accurate
- – A Q&A session at the end
This Virtual Learning Series is offered in two parts and in a live webinar format. Part 1 is a recommended prerequisite for Part 2 but is not a requirement. Attendees are able to choose to participate in both parts or only one a la carte depending on their current level of experience with dental insurance. This course will not be recorded and posted for on-demand viewing. It will only be available live during the scheduled date and time.
- Course Details: 1.5 Lecture CE Credits - AGD Subject Code 550 - Course Code: MEC 01192021
Build A Better Insurance System: Part 2

More Info
Speaker
-
Teresa Duncan MS
With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of Moving Your Patients to Yes: Easy Insurance Conversations as well as a contributing author to the ADA’s annual CDT Companion Guides. Her podcast “Nobody Told Me That!” provides regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management.
The role of the insurance manager has expanded to include participation strategy and regulatory awareness. It sounds scary but we’ll break this down to manageable portions. Federal and state laws have impact on your practice no matter your participation status. This session will teach you how to use insurance-related reports to increase profitability. Conversations about insurance will also be shared so that you will be better prepared for patient concerns.
Attendees can expect:
- – Patient conversations for common insurance scenarios
- – A schedule of essential reports and why they matter
- – An overview of federal and state laws and their impact on a practice
- – A Q&A session at the end
This Virtual Learning Series is offered in two parts and in a live webinar format. Part 1 is a recommended prerequisite for Part 2 but is not a requirement. Attendees are able to choose to participate in both parts or only one a la carte depending on their current level of experience with dental insurance. This course will not be recorded and posted for on-demand viewing. It will only be available live during the scheduled date and time.
- Course Details: 1.5 Live Lecture CE Credits - Subject Code 550 - Course Code: MEC 02022021
Build A Better Insurance System: Part 1

More Info
Speaker
-
Teresa Duncan MS
With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of Moving Your Patients to Yes: Easy Insurance Conversations as well as a contributing author to the ADA’s annual CDT Companion Guides. Her podcast “Nobody Told Me That!” provides regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management.
Dental insurance management is not easy. It is a large part of your revenue cycle but seems to take up the most amount of financial focus. We can work together in this webinar to ensure that you and your team know the basics of documentation and coding. Your software’s settings and fee schedule management will also be discussed. Estimating patient portions shouldn’t be so difficult!
Attendees can expect:
- – Introduction to basic coding including explanation of the most common procedures encountered in a dental office
- – Tips to obtain reimbursement including best practices for documentation
- – Workflow solutions so you can be efficient and accurate
- – A Q&A session at the end
This Virtual Learning Series is offered in two parts and in a live webinar format. Part 1 is a recommended prerequisite for Part 2 but is not a requirement. Attendees are able to choose to participate in both parts or only one a la carte depending on their current level of experience with dental insurance. This course will not be recorded and posted for on-demand viewing. It will only be available live during the scheduled date and time.
- Course Details: 1.5 Lecture CE Credits - AGD Subject Code 550 - Course Code: MEC 01192021
Build A Better Insurance System: Part 2

More Info
Speaker
-
Teresa Duncan MS
With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of Moving Your Patients to Yes: Easy Insurance Conversations as well as a contributing author to the ADA’s annual CDT Companion Guides. Her podcast “Nobody Told Me That!” provides regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management.
The role of the insurance manager has expanded to include participation strategy and regulatory awareness. It sounds scary but we’ll break this down to manageable portions. Federal and state laws have impact on your practice no matter your participation status. This session will teach you how to use insurance-related reports to increase profitability. Conversations about insurance will also be shared so that you will be better prepared for patient concerns.
Attendees can expect:
- – Patient conversations for common insurance scenarios
- – A schedule of essential reports and why they matter
- – An overview of federal and state laws and their impact on a practice
- – A Q&A session at the end
This Virtual Learning Series is offered in two parts and in a live webinar format. Part 1 is a recommended prerequisite for Part 2 but is not a requirement. Attendees are able to choose to participate in both parts or only one a la carte depending on their current level of experience with dental insurance. This course will not be recorded and posted for on-demand viewing. It will only be available live during the scheduled date and time.
- Course Details: 1.5 Live Lecture CE Credits - Subject Code 550 - Course Code: MEC 02022021
Navigating the Mysterious and Painful World of PPO’s

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Speaker
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Jennifer Bell DDS
Dr. Jennifer Bell is a native of Lexington, North Carolina. She earned her undergraduate and dental graduate degrees from the University of North Carolina at Chapel Hill. Upon graduation, she completed the advanced education in general dentistry program at the Veterans Administration Medical Center in Fayetteville, NC.
In 2010, Dr. Bell along with her business partner started a general dentistry practice in Holly Springs, NC. They opened their second practice in Angier, NC in 2017. Their practices treat all ages and complexity of cases. Her main interests include rehabilitation cases, complex prosthodontic cases, laser dentistry, and sleep disorders.
Dr. Bell has earned fellowship from the Academy of General Dentistry (AGD) where she has served the North Carolina state chapter as president most recently as executive director. In 2013, Dr. Bell served as the first chair of the New Dentist committee for the AGD where she served for three years. Currently, Dr. Bell is serving as an AGD National Spokesperson, member of the Dental Practice Council and member of Governance Evaluation and Review Committee. In addition to her work with the AGD, Dr. Bell is an active member in the American Dental Association, the North Carolina Dental Society, American Academy of Dental Sleep Medicine and a fellow in the International College of Dentists. In March 2018, she graduated from the Dr. John Kois continuum in Seattle, Washington. Dr. Bell also currently serves as a clinical reviewer with Catapult Education group. Dr. Bell has recently been published in Compendium of Continuing Education in Dentistry and co-hosts a weekly Facebook live show called Dentists in the Know. Outside of dentistry, Dr. Bell is active with Kiwanis International and other local philanthropic organizations in her community.
Does the thought of understanding PPO relationships make you break out in a sweat? Are you a new dentist thinking about opening on your own or maybe you are a dentist nearing the end of his career and looking at transition options? Unfortunately, dentists frequently sign insurance agreements without discussion and fail to realize the impact of their decisions. Either they don’t realize rates are negotiable or they’re afraid of the negotiation process.
Join Dr. Jennifer Bell for this one-hour session and find out where you can turn for help in solving the PPO puzzle. You’ll discover an easy how-to guide on navigating this process on your own whether you elect to manage it on your own or hire services to help. This course will teach participants to understand, negotiate and improve relationships with PPO networks, no matter the stage of their careers. Many dentists are not aware that companies exist to help navigate the PPO world and determine if they should become or continue to remain in network. Discuss services that are available and how they may meet individual need
Learning Objectives:
- – Provide new dentists a better understanding of available services for credentialing, selecting possible networks to join, and contract negotiation.
- – Help existing practitioners understand services available.
- – Teach retiring practitioners how to position their practices for sale and how to work with younger buyers who may be considering in-network status.
This course will be recorded and posted for on-demand viewing.
- Course Details: 1.5 Lecture CE Credits - AGD Subject Code 550 - Course Code: MEC 04202021