Course Category – Practice Management

This course is offered in a virtual, live webinar format. Participants must attend the live course during the scheduled date and time. This course is not going to be recorded or shared for On-Demand viewing. Seats are limited.
Tuition is priced per person, not per office. Connect Members receive 50% off tuition which will be automatically applied at check out. 

OSHA requires an annual retraining session for all employees. This course will help fulfill these requirements and will update participants on the latest from OSHA, including the Globally Harmonized System (GHS) for Hazard Communication and the Bloodborne Disease Pathogens Standard. In addition, the course will cover the Centers for Disease Control and Prevention Infection Control Guidelines for Dentistry and will review best practices for infection control during the COVID-19 pandemic period.

Other topics covered include Subparts of the OSH Act that apply to dentistry including:

• – Means of egress
• – Ionizing radiation
• – Electrical safety
• – Fire safety and first aid
• – Hazardous materials
• – Ventilation
• – Recordkeeping

Information will also be provided on how to react to an OSHA inspection of your office and how to assign tasks to key staff members so that they can assist you in achieving compliance.

This course is offered in a virtual, live webinar format. Participants must attend the live course during the scheduled date and time. This course is not going to be recorded or shared for on-demand viewing. Seats are limited. 
Tuition is priced per person, not per office. Connect Members receive 50% off tuition which will be automatically applied at check out.

This course is for all members of the dental team and is designed to educate participants on the requirements for HIPAA compliance in their facilities. Included will be the following:

• – Review components of the Privacy Standard
• – Review responsibilities under the Security Standard
• – Define Protected Health Information (PHI) and how to safeguard it
• – Understand required hardware/software components
• – Review the assignment of responsibilities
• – Understand required forms and documentation
• – Understand how to conduct a risk assessment
• – Review business associate responsibilities
• – Understand security risks and how to mitigate them
• – Define a security breach and know when/how it must be reported
• – Be aware of steps to take in the event of a HIPAA inspection
• – Understand your options if you receive a HIPAA citation and fine

In addition, attendees will learn about the use of consent forms, authorization forms and business associate agreements.

The COVID-19 pandemic has changed the attitudes and behaviors of patients. New habits revolving around digital experiences have become the new normal. NOW is the time for an effective social media strategy that will persuade patients to sched­ule appointments.

Learning Objectives: 

• – Understand the “6 Principles of Persuasion” and learn how to use them in your social media posts.
• – Learn out-of-the-box, creative action items that you can do NOW on social media to attract new patients!
• – Be prepared to communicate with patients the way they want to in a digital age.

This course will not be recorded and shared for on-demand viewing. It is only available live during the scheduled date and time.

This course is sponsored by:

Connect Members receive 50% off tuition to this virtual course.

Navigating  Ethics in the dental work place can be challenging.  In this class we will discuss how we can apply the ADA Code of Ethics and Code of Professional Conduct to real life scenarios that we are presented with in patient situations. This class with meet your Indiana requirements for licensure renewal.

Course Objectives:

• – ADA Code of Ethics and code of Professional Conduct
• – Indiana Status and Indiana administration rules governing the licensure and practice of Dentist and Dental Hygienist
• – Definition of Ethics and Jurisprudence and how it relates to dentistry
• – Standard of Care
• – Q and A session at the end

This course will not be recorded and shared for on-demand viewing. It will only be available live during the scheduled date and time.

This course is offered in a virtual, live webinar format. Participants must attend the live course during the scheduled date and time. This course is not going to be recorded or shared for on-demand viewing. Seats are limited.
Tuition is priced per person, not per office. Connect Members receive 50% off tuition which will be automatically applied at check out. 

Sexual harassment has become a prominent topic of discussion. It is found in all industries with the healthcare industry being no exception. All healthcare professionals should understand how to identify and react to workplace sexual harassment.

Following the training, attendees will be able to:

• – Define and recognize sexual harassment
• – Understand how to address abusive and unlawful harassment/conduct in the workplace
• – Recognize various legal remedies available for victims of harassment
• – Establish strategies for prevention and response to harassment
• – Identify policies and documentation required for compliance
• – Understand their role in preventing sexual harassment and that of their supervisors

This course was created to meet the state requirements for Sexual Harassment training for license renewal.

This course is offered in a virtual, live webinar format. Participants must attend the live course during the scheduled date and time. This course is not going to be recorded or shared for on-demand viewing. Seats are limited.
Tuition is priced per person, not per office. Connect Members receive 50% off tuition which will be automatically applied at check out.

It is estimated that 2.5 million individuals become victims of human trafficking a year. This required course educates all dental team members on how to identify and support patients that are victims of human trafficking.

Course Objectives:

• – Recognize the different kinds of human trafficking and the warning signs
• – Establish techniques for the screening and identification of human trafficking
• – Identify resources for health care personnel to report trafficking and provide support to suspected victims

This course was created to meet the requirements by the state of Michigan for Human Trafficking training for license renewal.